Frequently asked questions.

Shuttrr is an AI image studio built around a spatial canvas instead of a chat thread. Lay your photos out, select any image, describe the edit, and compare versions side by side — with eleven tools covering everything from background removal to virtual try-on.

Sign up with your email or Google account and you'll receive 5 free credits — no card required. Upload a photo to the canvas and start editing with any tool.

Shuttrr supports JPG, PNG, and WebP uploads.

Shuttrr is a web app that works on any device with a browser — desktop, tablet, or phone. No download required.

Each AI generation costs 1 credit. Upscaling for download costs 5 additional credits at any resolution — 1K, 2K, or 4K. Standard-resolution (0.5K) downloads are free, and the manual Adjust tool never costs credits.

Four plans: Starter ($30/mo, 100 credits), Creator ($60/mo, 300 credits), Pro ($150/mo, 850 credits), and Studio ($300/mo, 2,000 credits). You can upgrade, downgrade, or cancel anytime.

Subscription credits reset at each billing cycle and don't roll over — your monthly grant is a fresh allowance each cycle.

Yes, to prevent abuse: each plan's daily limit equals its monthly credit amount (e.g. 300/day on Creator). Free accounts can use up to 50 credits per day.

Failed generations are automatically refunded — you're only charged for results.

Eleven tools, one prompt away: Free Edit, BG Removal, Retouch, Removal, Mark, Try On, Thumbnail, Product, Rotate Subject, Ratio, and Adjust — the manual editor with exposure, contrast, and color sliders that runs free on your device.

Free Edit lets you describe any change in plain language — "make the sky golden hour" or "add vintage film grain." You can also use it for text-to-image generation by prompting with no photo at all.

Most generations complete in 5–15 seconds, depending on the tool and current load. Every generation is routed to the best frontier image model for the job.

Yes. Shuttrr keeps a full edit history for every photo, and every version stays on the canvas next to the original — view, compare, and revert anytime.

You do. All photos you upload and all AI-generated outputs are yours, for both personal and commercial use.

No. Your photos and data are never shared with third parties. AI processing runs via the Google Gemini API, and images are not retained by Google after generation completes.

Yes. Delete individual photos from your gallery, or your whole account from Settings. Deleted photos are retained for 30 days before permanent removal — see the Privacy Policy for details.

Email [email protected] and we'll get back to you as soon as possible.

Same address — [email protected]. Include a description and screenshots for bugs; for features, we love hearing your ideas.